Homeowners are being reminded to clear their sidewalks of any ice.
The freeze and thaw cycle the city has experienced the past week has caused snow to melt onto sidewalks, causing a buildup of ice when the temperatures reach below freezing.
Some residents say there are homeowners who have yet to chip away at the ice.
"We haven't really seen anyone making an attempt. Once in a while you see people chipping away at their own driveways and stuff but overall, nothing really," said Matt Saube and Kim Barron.
The city says so far this winter, bylaw has received around 5,500 complaints about snow and ice-covered residential sidewalks.
"I do expect the numbers to gradually or steadily increase right now just because of the massive amount of snow we had in January," said Ryan Pleckaitis, spokesman for the community standards branch.
Ice melt and scrapers are selling quickly at hardware stores across the city. Some homeowners have even resorted to using gardening tools to chip away the ice.
"Anything is better than letting the ice sit," said Rona store manager Vern Proctor.
The city does provide free sand and say they won't ticket homeowners for icy sidewalks if it appears that they made an effort to eliminate the ice.
A warning will be issued for a first complaint, but if the problem isn't fixed within a week, a homeowner can face a $100 fine and be charged the cost of getting a private contractor out to clear the walkway.
Crews are also out sanding city sidewalks, but city officials admit they are having a tough time keeping up. Officials say much of the ice will not be completely removed, and instead, sand will be put down in an effort to make sidewalks safe.
With files from Laura Tupper
